1. What does your food distribution company do?
We specialize in sourcing, storing, and distributing a wide range of food products to various businesses, including grocery stores, and catering services.
2. What types of food products do you distribute?
We distribute a diverse range of food products, including fresh produce, dairy, meat, seafood, dry goods, canned goods, and frozen foods.
3. Can I order your products as an individual (not retailer)?
We only work with retailers and wholesalers we do not sell to individuals!
4. Where do you source your food products?
We work with a network of trusted suppliers, farmers, and manufacturers to source high-quality food products. Mostly our products come from Baltic States (Latvia, Lithuania, and Estonia) and Ukraine,
Austria, Bulgaria, Poland and Germany.
5. How can I place an order with your company?
You can place an order by contacting our sales team by email with your store info and we will reply as
soon as we can with all the details.
6. Is there a minimum order requirement?
Minimum order requirements may vary depending on the type of products and your location. Please contact our sales team for specific details.
7. What is your delivery schedule? Do you ship across Canada?
In most cases we ship across western Canada, but shipping can be arranged anywhere in
Canada (shipping costs applicable outside of Vancouver Lower Mainland). We deliver across
Vancouver and lower mainland for free. We can provide you with a customized delivery schedule to meet your needs.
8. What are your payment options?
We accept company cheques, bank drafts and bank transfers. Our sales team can provide you with payment details.
9. What is your return policy?
Claims can be made up to 7 days after delivery, to be eligible for a return; products cannot
be returned with price stickers and must be at the same condition at the time of delivery.
We accept returns within 14days of the purchase date.
10. Can I request specific brands or products not listed in your catalog?
Yes, we can often accommodate special requests for specific brands or products. Please contact our sales team to discuss your requirements.